The answers, before you commit.
Accepted sectors, pricing, timelines, integration: everything merchants ask us before they join.
General
What business sectors do you accept?
Bridge Pay accepts all business sectors, including those considered "high-risk": crypto, gaming, CBD, coaching, nutraceuticals, dating, etc. We analyze each request on a case-by-case basis.
How does Bridge Pay work?
Bridge Pay is a payment gateway that allows you to accept credit card and cryptocurrency payments. After registration, you receive your API credentials and can integrate our solution on your site.
What payment methods do you offer?
We offer credit cards (Visa, Mastercard), SEPA, Apple Pay, Google Pay, and over 50 cryptocurrencies (Bitcoin, Ethereum, USDT, etc.).
How long does it take to open an account?
You get a first response within 24-48 hours after we receive your complete application.
Pricing and payments
What are your rates?
Our rates start at 2.7% + €0.30 per transaction for standard businesses and 4.8% + €0.55 for high-risk sectors. Sector-by-sector detail is on the Pricing page.
Are there hidden fees?
No, our rates are completely transparent. No setup fees, no fixed monthly fees, you only pay on successful transactions.
What are the payout delays?
Payouts are made within 3 business days maximum after transaction validation.
Do you offer volume discounts?
Yes, our rates drop in tiers based on your monthly volume. Contact us from €50,000/month: the first discount kicks in, then each following tier applies automatically.
Technical and integration
How do I integrate Bridge Pay on my site?
We offer a complete REST API with detailed documentation, SDKs for major languages, and plugins for WooCommerce, Shopify and PrestaShop.
Do you offer a test environment?
Yes, you have access to a complete sandbox environment to test your integration before going live.
What currencies are supported?
We support over 30 fiat currencies (EUR, USD, GBP, etc.) and over 50 cryptocurrencies with automatic conversion.
Do you offer webhooks?
Yes, our webhook system allows you to receive real-time notifications on all payment events.
Security and compliance
Are you PCI DSS certified?
Yes, Bridge Pay is PCI DSS Level 1 certified, the highest level of certification for payment security.
How do you protect data?
All data is encrypted end-to-end, stored on secure servers in Europe, and we apply GDPR standards.
What happens in case of fraud?
Our fraud detection system analyzes every transaction in real-time. If suspicious, the transaction is blocked and you are alerted.
Do you offer 3D Secure?
Yes, we support 3D Secure 2.0 for all card transactions, ensuring strong cardholder authentication.
Support
How do I contact support?
By email at support@bridgepay.fr for technical or account questions, and at contact@bridgepay.fr for sales enquiries, Monday to Friday, 9am to 6pm.
Do I get a dedicated contact?
Yes, each application is followed by a named analyst, reachable by email with a reply within 2 business days. Technical integration relies on the documentation and support.
Do you have technical documentation?
Yes, our complete documentation is available online with code examples, integration guides and detailed API reference.
What is the support response time?
Within 2 business days, from a member of the team (no bot). Outside opening hours, your message is handled on the next business day.
Missing an answer?
Write to us, or open an account: your application gets a first response within 24 to 48 business hours.