Payment solution for gaming and betting

We accept operators holding valid licenses from recognized regulators: UKGC (UK Gambling Commission) for UK-facing operations, MGA (Malta Gaming Authority) for EU markets, Gibraltar Licensing Authority, Isle of Man GSC, and Curaçao eGaming for non-European markets. We do not accept unlicensed operators or those with licenses from unrecognized jurisdictions. Your license must be current and match the activities you wish to operate.

Your application is reviewed as soon as it arrives, and you get a first response within 24-48h. Gaming files then go through in-depth checks: license validation with the regulator, platform audit, responsible gambling tools (limits, self-exclusion), AML/KYC policy review. Operators holding a UKGC or MGA license move through faster. A phone or video call with our compliance team is usually part of the process.

We apply a 10-15% reserve for the first 6 months due to elevated gaming chargeback rates (3-4%). This reserve is released on a 180-day rolling basis. After 6 months of clean history (chargebacks < 2%), the reserve may be reduced to 5-10%. Operators with clean processing history from another acquirer may negotiate better terms from the start.

When a player makes a card deposit (Visa, Mastercard, prepaid), the amount is credited instantly to their gaming wallet after 3D Secure validation. Our API notifies you in real-time via webhook, allowing immediate balance unlock. Failed deposits also generate notifications for appropriate player messaging. We optimize 3D Secure acceptance with gaming-specific techniques (TRA exemptions for regular players).

Withdrawal requests are processed within 24 business hours after player KYC validation. SEPA/BACS transfer to the player's account then takes 1-2 additional business days. Total timeline: 2-3 days from request to receipt. For large amounts (> £5,000), enhanced verification may be required (source of funds). Fast withdrawals are a key player trust factor, so we optimize this process.

Yes, we accept UK-facing online casinos with valid UKGC licenses. The UKGC regulates casino games (slots, roulette, blackjack) and we support operators meeting their compliance requirements. For operators without UKGC licenses targeting non-UK markets, we accept MGA, Gibraltar, and other recognized licenses. Full compliance with your licensing jurisdiction is required.

Gaming has elevated chargeback rates (3-4%) as losing players often dispute their deposits (gambling regret). Our gaming-specific dispute expertise achieves 60% win rate through: player activity history (game logs proving fund usage), systematic 3D Secure, prior KYC verification, win/loss evidence, clear refund policies. Rolling reserve covers unresolved disputes.

We enforce what belongs to the payment layer and verify the rest. Player-configurable deposit limits (daily, weekly, monthly) are applied on deposits, with a cooling-off period after limit changes, and the operator dashboard provides real-time monitoring. Self-exclusion (7d, 30d, 90d or permanent) and behavioral alerts (session time, amounts) live on your platform: we review them at onboarding against your license requirements (UKGC, MGA, Gibraltar).

Yes, we support e-sports platforms with various models: paid tournament entries, in-game shops (skins, virtual items), premium subscriptions, prize pools. E-sports is generally not considered gambling if outcomes depend on skill rather than chance. We evaluate your business model and list the requirements that apply. Betting on e-sports results requires a standard gaming license.

We support deposits in GBP, EUR, USD, CHF, SEK, NOK, DKK, PLN, CZK and 15+ other currencies. Players can deposit in their local currency (based on detected country or preference), with automatic conversion to your operator account currency. Competitive conversion rates applied at deposit time. This flexibility improves conversion for multi-country operators.